Welcome to The Phantom Diner.
Our Mission at Phantom Diner is to provide support to local businesses and to strengthen the local economy. We hope that our evaluations, observations and comments will provide valuable information to business owners and restaurateurs leading to a better customer experience.
Our Goal is to improve the customer experience for our clients by providing direct, objective feedback from the customer perspective regarding their business.
Restaurant, Retail and Event Operations Review
Customer Service Quality Checks
Food Quality, Presentation and Consistency Checks
Staff Observation, Education & Training
Health Department Pre-inspections (coming soon)
Free Services for Non Profit organizations.
Public reviews can make or break an establishment. While we feel that social media can be helpful - we believe that managers and owners can best be served by receiving direct input from the customer - before it becomes damaging. By reporting directly to the owner, manager or event coordinator, we can give them information they may not be aware of - and assist them in improving their customer experience.
We want to see WNY business succeed. We want to see our local economy grow. And we want to see our community flourish.
If you feel you can benefit from our services - please contact us.
Email us at: firstname.lastname@example.org