The Phantom Diner
Welcome to The Phantom Diner.

Our Mission at Phantom Diner is to provide
 support to local restaurants and to strengthen the local economy.   We hope that our reviews, observations and comments will provide valuable information to restaurateurs leading to a better customer experience. 

Our Goal is to improve that customer experience by providing owners with direct, objective feedback regarding their business. 

We provide:
           Restaurant Operations Review
           Customer Service & Food Quality Checks
           Staff  Observation, Education & Training

Public reviews can make or break an establishment.  We believe that managers and owners can best be served by receiving direct input from the customer - before it becomes damaging.  By reporting directly to the owner, manager or event coordinator, we can give them information they may not be aware of - and assist them in improving their customer experience. 

We want to see WNY business succeed.  We want to see our local economy grow.  And we want to see our community flourish.

If you feel you can benefit from our services - please contact us.

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